At Mae, we value your privacy and are committed to protecting it. We want you to feel comfortable and secure when using our mobile application ("Mae App" or "App") and related products and services (collectively, "Services"). This Privacy Policy ("Policy") describes how we collect, use, and safeguard your personal information in connection with the Mae App. It also explains your choices regarding your information and how you can access and update it.
By using the Mae App and Services, you agree to the terms of this Policy. Please note that this Policy does not apply to third-party practices, services, or individuals that are not owned or controlled by Mae
Entity Information
This Privacy Policy applies to Mae, developed and maintained by: Maecenarts UG
Legiendamm 14
10179 Berlin
Germany
Contact Information:
hello@mae.community
Phone: +49 179 1055146
Collection of Data
Our App collects various types of personal data to enhance your experience and provide tailored services. Below is a detailed list of the types of data we collect and their uses:
Personal Information
Name
Usage: Personalization of the product and app functionality
Data Linkage: Connects to user identity
Email Address
Usage: Analysis, other purposes, and app functionality
Data Linkage: Connects to user identity
Physical Address
Usage: App functionality and product personalization
Data Linkage: Connects to user identity
Other Contact Information
Usage: App functionality
Data Linkage: Connects to user identity
Financial Information
Payment Information
Usage: App functionality
Data Linkage: Connects to user identity
Location Data
Precise Location
Usage: App functionality
Data Linkage: Connects to user identity
Approximate Location
Usage: App functionality
Data Linkage: Connects to user identity
Disclosure: We collect precise location data using GPS or other tracking technologies. This data is used to offer location-based services, enhance user experience, and provide relevant content based on your location.
User-Generated Content
Emails or Messages
Usage: App functionality
Data Linkage: Connects to user identity
Photos or Videos
Usage: App functionality, third-party advertising, and product personalization
Data Linkage: Connects to user identity
Customer Support Information
Usage: App functionality
Data Linkage: Connects to user identity
Other User-Generated Content
Usage: App functionality
Data Linkage: Connects to user identity
Usage Data
Product Interaction
Usage: Product personalization, analysis, and app functionality
Data Linkage: Connects to user identity
Use and Processing of Collected Information
As the developer of the Mae App, we act as both a data controller and a data processor when handling personal information. We collect and use personal information to provide the Mae App and Services, respond to inquiries, offer support, request user feedback, protect against abuse, and run and improve our Services.We may process your personal information, including data collected through the Mae App, to analyze trends, gather demographic information, and perform statistical analysis. This analysis allows us to improve the Mae App, enhance the user experience, and optimize our Services. Please note that any data used for these purposes is processed in an aggregated and anonymized manner, ensuring your privacy and confidentiality.The way we process your personal information depends on how you interact with the Mae App and Services and the applicable legal requirements. We may process your information based on your consent, to perform an agreement with you, to comply with a legal obligation, for the public interest or official authority, or for the legitimate interests pursued by us or a third party. We may also combine or aggregate your personal information to better serve you and enhance our Services.
How We Share Your Data
We may share your data under the following circumstances: Service Providers: With third-party vendors who assist in providing services, such as payment processing, analytics, and customer support. Legal Obligations: To comply with legal requirements, protect our rights, or respond to legal requests. Business Transactions: In connection with mergers, acquisitions, or the sale of assets, your data may be transferred as part of the transaction.
Data Security
We employ industry-standard security measures to protect your data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure data storage.
Data Retention and Deletion We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We securely delete or anonymize data when it is no longer needed.Your Choices You can manage your data collection preferences by adjusting your device settings. You may disable certain features, but this could affect the functionality of the App.
GDPR Privacy
If you are located in the European Economic Area (EEA), Mae complies with the General Data Protection Regulation (GDPR) when processing your personal data. The following information applies specifically to our processing activities that fall within the scope of the GDPR. Legal Basis for Processing.
Mae processes personal data under the following legal bases:
1. Consent: When you provide us with your explicit consent to process your personal data for specific purposes, such as receiving marketing communications or participating in surveys.
2. Contractual Necessity: When the processing of your personal data is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract.
3 .Legal Obligation: When we need to process your personal data to comply with a legal obligation, such as fulfilling our obligations for tax or accounting purposes.
4. Legitimate Interests: When Mae has a legitimate interest in processing your personal data that is not overridden by your rights and interests. This may include improving our Services, conducting analytics, preventing fraud, or ensuring the security of our systems.
Data Subject Rights
Under the GDPR, you have certain rights regarding your personal data. These rights include:
1. Right to Access: You have the right to request access to your personal data and obtain information about how Mae processes it.
2. Right to Rectification: You can request the correction of inaccurate or incomplete personal data Mae holds about you.
3. Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or processed
4. Right to Restriction of Processing: You can request the restriction of processing your personal data under certain circumstances, such as when you contest the accuracy of the data or when the processing is unlawful.
5. Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format and transmit it to another data controller.
6. Right to Object: You can object to the processing of your personal data when it is based on Mae's legitimate interests or for direct marketing purposes.
7. Right to Withdraw Consent: If Mae processes your personal data based on your consent, you have the right to withdraw your consent at any time.
To exercise your rights or if you have any questions or concerns about the processing of your personal data under the GDPR, please contact Mae using the contact details provided in the "Contacting Us" section below.
Data Transfers
As a global organization, Mae may transfer your personal data to recipients located outside the EEA. When we transfer your personal data to countries that have not been deemed to provide an adequate level of data protection, we ensure appropriate safeguards are in place as required by applicable data protection laws. You can contact Mae for more information about these safeguards.
Data Retention
Mae retains your personal data only for as long as necessary to fulfill the purposes for which it was collected and processed, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, Mae considers factors such as the nature and sensitivity of the personal data, the purposes for which it is processed, and any legal or contractual obligations.
Complaints
If you believe that Mae has violated your rights under the GDPR or has not complied with applicable data protection laws, you have the right to lodge a complaint with the supervisory authority responsible for data protection in your country.
Managing Information
You have the right to delete certain personal information we have about you. The specific information you can delete may vary based on changes to the Mae App and Services. If you wish to delete your personal information or permanently delete your account, please contact us, and we will assist you.Disclosure of InformationTo provide the requested Services, we may share your information with our affiliates, contracted companies, and service providers ("Service Providers") who assist in the operation of the Mae App and Services. These Service Providers must adhere to our privacy policies and only use or disclose your information as necessary to perform their designated functions. We do not share personally identifiable information with unaffiliated third parties.We may also disclose personal information if required or permitted by law, such as in response to a subpoena or similar legal process, to protect our rights or the safety of others, to investigate fraud, or to comply with a government request.
Retention of Information
We retain and use your personal information for as long as necessary to comply with legal obligations, maintain active
Acceptance of this policy
By signing-up into the Mae App you're showing that you've read, understood, and agreed to all the terms and conditions in this Policy.
If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the details below: hello@mae.community